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Customers within the EU

Customers within the EU can order directly via the website and goods will be shipped by DPD and the carriage will be calculated. If your order is particularly large we may have to send it using a freight forwarder. If this is the case we will contact you to discuss shipping arrangements.

Customers registered for VAT in an EU country can receive goods to their country of registration without incurring any VAT charges. We need to be supplied with your VAT registration number when your account is set up. No VAT will be applied to your orders once the VAT number has been validated.

The checkout will calculate shipping rates according to the UPS charges and will provide a tracking link to follow the progress of your order. However DPD is not always the cheapest way to send items and if you would like us to investigate alternative shipping methods please ask us to provide a quotation.


 

Customers outside the EU

Customers outside the EU can order directly via the website and goods will be shipped by UPS and the carriage will be calculated. If your order is particularly large we may have to send it using a freight forwarder. If this is the case we will contact you to discuss shipping arrangements.

Customers will not be charged VAT as long as we ship the goods directly to a country outside the EU.

The checkout will calculate shipping rates according to the UPS charges and will provide a tracking link to follow the progress of your order. However UPS is not always the cheapest way to send items and if you would like us to investigate alternative shipping methods please ask us to provide a quotation.


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My Order Contact Us
Delivery RatesUnit 25
Returns PolicyRed Lion Road Business Park
Export OrdersSurbiton, Surrey
CollectionsUK, KT6 7QD
Terms and ConditionsTEL: (+44) 20 8391 7400
Guarantee / Warranties